Act 660 of 2019, “Public Safety Act of 2019” A.C.A. § 12-10-318(b) and A.C.A. § 12-10-326(b)
Providers should have discontinued billing of the 911 surcharge of $0.65 for wireless (post-paid), VoIP, and non-traditional communications services effective October 1, 2019. Retailers should have discontinued the collection and remittance of the 911 surcharge of $0.65 for retail transactions for wireless communications services effective October 1, 2019.
Effective October 1, 2019, providers should have added the Public Safety Fee in the amount of $1.30 to customer bills for wireless (post-paid), VoIP Services, and any non-traditional communications services. Effective October 1, 2019, retailers should have added the 10% Public Safety Fee to retail transactions for prepaid communications services.
The 911 Board will meet at least quarterly but may meet more frequently upon the call of the 911 Board Chair, or by Special Meeting, at designated times and places. Currently, the Arkansas 911 Board has established the third Thursday of each month at 1:00 p.m. as a regular monthly meeting date. Should the frequency of meetings change, the State Public Meetings Calendar will continue to be updated to reflect the meeting date, time, and location for all meetings.
Pursuant to A.C.A. § 12-10-305, the Board consists of the following members:
1. Director of the Arkansas Department of Emergency Management (now the Division of Emergency Management or ADEM) or his or her designee
2. The Auditor of State or his or her designee
3. The State Geographic Information Officer of the Arkansas Geographic Information Systems Office or his or her designee
4. One county judge appointed by the Association of Arkansas Counties
5. One mayor appointed by the Arkansas Municipal League
6. One 911 coordinator, director, or telecommunicator appointed by the Speaker of the House of Representatives
7. One 911 coordinator, director, or telecommunicator appointed by the President Pro Tempore of the Senate
8. One police chief appointed by the Arkansas Association of Chiefs of Police
9. One Emergency Management Director of a political subdivision appointed by the Governor
10. One sheriff to be appointed by the Governor
11. One representative of emergency medical services appointed by the Governor
12. One fire chief appointed by the Governor
Pursuant to A.C.A. § 12-10-305(b), the duties include without limitation:
1. Develop a plan by January 1, 2022 to provide funding for no more than 77 public safety answering points (PSAPs) to operate in the state.
2. Within one year, promulgate rules necessary to:
a. Establish guidelines for Arkansas PSAPs in accordance with APCO and NENA guidelines
b. Create standards for PSAP interoperability between counties and states
c. Assist all PSAPs in implementing a next generation 911 system in the State.
PSAP distributions will continue to be issued quarterly.
The first remittance of the Public Safety Fee from the Arkansas Public Safety Trust Fund to the Arkansas 911 Board was issued on January 15, 2020 in the amount of $6,956,606.12.
The 4Q19 PSAP Distribution will be issued in March 2020 and will include the increased revenue from the Public Safety Fee received by the Arkansas 911 Board through February, 2020.
Distributions will continue to be quarterly in March, June, September and December of each year.
In accordance with A.C.A. § 12-10-305(d)(1)(A), 83.75% of the total monthly revenues received will be distributed on a population basis.
Yes, all PSAPs are required to have at least 60% of telecommunicators working in the PSAPs trained, and all telecommunicators working at a PSAP who have worked as a telecommunicator for (1) year or longer are required to have completed the minimum training standards.
Yes, the 2020 PSAP Certification will soon be available on the Arkansas 911 Board website, and PSAPs will be required to complete the annual certification online. You should also receive an email that has a soft copy of the 2020 PSAP Certification forms for reference only. The 2020 PSAP Certification will only be accepted online using the portal on the Arkansas 911 Board website.
The Board is currently working on two RFP’s.
1) State ESInet and NG911 Core Services implementation
2) PSAP Consolidation – Funding No More Than 77 PSAPs.